Privacy Policy

1. Data We Collect

We only collect necessary personal data for business cooperation and website operation, including:

Basic identification information: name, company name, job title
Contact information: email address, phone number, contact address
Business inquiry data: consultation content, order demand, cooperation intention related to bag products
Basic website access data: browsing time, access page (no sensitive tracking data)

2. Purpose of Data Processing

We process your personal data only for legitimate business purposes, including:

Responding to your product consultation, quotation and business cooperation requests
Processing order communication, production arrangement and after-sales follow-up for bag products
Sending necessary business updates and product information (with your consent)
Maintaining normal website operation and optimizing user experience
Complying with legal and regulatory obligations

3. Legal Basis for Processing

Your personal data is processed based on:

Your explicit consent for specific data processing purposes
The performance of business contract and pre-contractual cooperation procedures
Legitimate business interests of our company (without violating your privacy rights)
Compliance with legal statutory requirements

4. Data Sharing & Third Parties

We will not sell or rent your personal data to any third parties for commercial purposes.
We may share your data only with trusted service providers necessary for business operation, such as website technical maintenance service providers and international logistics cooperative institutions. All third parties are required to strictly comply with GDPR data protection rules and sign confidentiality agreements.

5. Data Retention

We retain your personal data only for the time necessary to fulfill the above business purposes or comply with legal requirements:

Business consultation data: retained for 2 years after the end of communication
Order and cooperation data: retained for 5 years after the completion of cooperation
Data required by law: retained in accordance with statutory retention period

After the retention period expires, your data will be completely deleted or anonymized.

6. International Data Transfers

Our business involves international trade, and your personal data may be transferred to and processed in non-EEA countries. We will ensure all cross-border data transfers adopt EU standard contractual clauses (SCCs) or other authorized safeguard measures to fully protect your data security, in line with GDPR requirements.

7. Your GDPR Rights

As an EEA user, you have the following personal data rights at any time:

Right of Access: Request a copy of your personal data we hold
Right of Rectification: Correct inaccurate or incomplete personal data
Right of Erasure: Request deletion of your personal data (when no legal obligation requires retention)
Right of Restriction of Processing: Request to suspend data processing
Right of Data Portability: Obtain your data in a readable format
Right to Withdraw Consent: Withdraw your previous data consent at any time
Right to Complain: Lodge a complaint with local EU data protection supervisory authority

8. How to Contact Us

For all privacy-related requests, inquiries or rights applications, please contact us via email: [email protected]. We will respond to your valid request within 30 days.

9. Policy Updates

We may update this simplified privacy policy irregularly to adapt to business adjustments and legal updates. The updated version will be published on our official website laventointl.com, and it will take effect immediately after publication.